Florist Review - ProFlowers
ProPlowers
Description
Since ProFlowers' launch in 1998, it has become the largest domestic direct-from-the-grower Internet flower provider. ProFlowers sells a wide variety of fresh-cut flowers, mixed bouquets and potted plants, all shipped from the grower, usually within 24 hours of being cut. The products sold on the site are chosen for their exceptional quality and uniqueness as well as their freshness.
Ordering Methods
Online
Email
Toll Free (1-800-ProFlowers)
Fax
Delivery Methods
US delivery
International delivery (with FlowerFarm)
Same day delivery
Sunday delivery
Holiday delivery
High priority delivery
Specific times
Specific date
APOs/FPOs
Leave item at safe place or deliver next time if no one receives
Request to leave item at door/neighbors
Payment Methods
| American ExpressBill Me Later ® Carte Blanche C.O.D.DiscoverDinners ClubEurocardJCB |
MasterCardMoney OrdersPaypalPersonal/Cashier's ChecksPurchase OrdersSolo/SwitchVISAWire Transfers |
Pricing Policy
All prices are shown in US dollars
All prices are shown in Canadian dollars
Various prices for different sizes/quality
Shown prices do not include tax, shipping and/or service fees
Prices may vary by country and holidays
Minimum orders applied
Customer Service
100% satisfaction guaranteed
Available 24 hours a day
Live customer service representative
Provide toll free 800 number for customers
Able to return any item for full refund/credit or replacement within certain time
Able to cancel orders for products that have not been delivered/shipped out
Products damaged prior to receipt can be replaced or offered full refund/credit
Substitute same/similar shape, size, style and color due to the lack of item
Substitute greater/same value product due to the lack of item
Perishable and fragile products cannot be returned
Non-perishable items should be returned in their original packaging
Security Measures
Secure on-line purchasing through secure socket layer (SSL)
Customer info is always confidential
Provide opt-out option from contact list
Special Features
Online order tracking system
Online ordering shopping cart
Product search engine
Customize orders
Corporate services
Volume discount
Gift services
Rewards program
Reminder service
Free virtual flowers
Contact Information
Address: 5005 Wateridge Vista Dr. San Diego, CA 92121
Phone: 1-800-580-2913
Fax:
Email: WeCare@ProFlowers.com
Click here to visit ProFlowers
