MARTHASTEWARTFLOWERS.COM
Description
is one of the online services of Martha Stewart Living Omnimedia, which delivers beautiful flowers and bouquets all across the continental United States with 24 hours customer service and complete satisfaction is guaranteed. Unfortunately, they cannot deliver flowers ourside United States, and they cannot deliver on Mandays and Sundays as well as most holidays.
Ordering Methods
Online
Email
Toll Free (1-800-4-MARTHA)
Fax
Delivery Methods
US delivery (within the continental United States)
International delivery
Same day delivery
Monday delivery
Sunday delivery
Holiday delivery
High priority delivery
Specific times
Specific date
Funeral arrangements
Hospital Deliveries
APOs/FPOs
Leave item at safe place or deliver next time if no one receives
Request to leave item at door/neighbors
Payment Methods
Pricing Policy
All prices are shown in US dollars
All prices are shown in Canadian dollars
Various prices for different sizes/quality
Shown prices do not include tax, shipping and/or service fees
Prices may vary by country and holidays
Minimum orders applied
Customer Service
100% satisfaction guaranteed
Available 24 hours a day
Live customer service representative
Provide toll free 800 number for customers
Able to return any item for full refund/credit or replacement within certain time
Able to cancel orders for products that have not been delivered/shipped out
Products damaged prior to receipt can be replaced or offered full refund/credit
Substitute same/similar shape, size, style and color due to the lack of item
Substitute greater/same value product due to the lack of item
Perishable and fragile products cannot be returned
Non-perishable items should be returned in their original packaging
Security Measures
Secure on-line purchasing through secure socket layer (SSL)
Customer info is always confidential
Provide opt-out option from contact list
Special Features
Online order tracking system
Online ordering shopping cart
Product search engine
Customize orders
Corporate services
Volume discount
Gift services
Rewards program
Reminder service
Free virtual flowers
Contact Information
Address:
Martha Stewart Living Omnimedia, Inc.
11 West 42nd Street, 25th Floor
New York, NY 10036
Phone:
1-800-4-MARTHA (Toll-free in United States)
(858) 638-4908 (Outside United States)
Email: customercare@marthastewartflowers.com
Click here to visit MARTHASTEWARTFLOWERS.COM
